Youth Engagement
It is recognized that resident participation in the development of programs and services is an essential and desirable component in the creation of effective program development. Wherever possible, and to the extent possible, resident participation in such processes must always be included in any program development activity at Eva’s Initiatives.
Resident engagement in the development of programs and services at Eva’s Initiatives will often be determined by resources available at the time of the particular development. As a result, resident participation may take many different forms, and will be located on the following continuum.
Discussion at Resident Mtgs/ Surveys |
Resident inclusion in Focus Group(s) – Defined number of meetings occurring over a specified period of time. |
Resident involvement in Task Forces – Ongoing Task Force designed to work on the development of a particular program/service. |
Large scale Resident participant processes - Usually dependent on outside funding. (e.g.Phoenix evaluation) |
At the outset of any program development initiative, resident participation must be discussed, and the extent of the participation determined, using the available funding and the above continuum as a guide.
It is equally important that timely feedback be provided to residents when they have been consulted for input. It is recognized that the processes for which resident input is sought are often lengthy and contain many components. At the conclusion of a process, which involves a special project or initiative, and prior to the actual project/service being changed/implemented/abandoned, a meeting will be convened with residents to inform them of the results of their input into the process. It is also noted that resident input may not always be able to be incorporated in the specific manner advocated for by residents, and in such cases, an explanation of the rationale for same will be presented to the residents.
In situations where resident input is sought regarding routine or ongoing operations, such feedback will be considered in the relevant processes, and feedback will be given to the residents via presentation at their Shelter Meetings, House Meetings or Governance Committee meetings.
All resident input, whether received as a result of a process pertaining to the development of new programs/services, or in the course of input sought regarding more routine operational matters, will be reviewed by the General Managers with their site management teams. These reviews will occur annually, and will be conducted in September of each year. A summary of the resident input received and reviewed by the site management teams will be forwarded to the Executive Director and the Sr. Managers Committee, along with any relevant commentary by the end of September of each year, and such information will also be shared with the Board of Directors.
Service Delivery
Client Evaluation (of Programs/Services)
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