exit
     
 
spacer
Chapter 1 - What is Eva's Phoenix?
Chapter 2 - Eva's National Initiative
Chapter 3 - Homeless Youth - Who Are They?
Chapter 4 - Effective Programs
for Homeless Youth
Chapter 5 - Developing the Vision
for Eva's Phoenix
Chapter 6 - Turning the Vision into Reality
Chapter 7 - Developing Strategic Partnerships
Chapter 8 - Working with Funders
Chapter 9 - Youth Goal-Setting and
Case Management Approach
Chapter 10 - Working with Youth
Chapter 11 - Mentorship
Chapter 12 - Working with Staff
Chapter 13 - Making the Transition
to Community
Chapter 14 - Social Enterprise
Chapter 15 - Evaluation
Chapter 16 - Policies and Procedures

 Site Map

 Welcome Centre

Logo Eva's Initiatives 

 

 

 

 

 

 

 

Chapter 10 - Working with Youth

section:  1  2  3  4
backnext
sub-section:a  b  c  d  e  

Staff Code of Conduct

This document provides the code of conduct by which staff will interact with the residents of our shelters, other staff and any other person with whom they come in contact during the course of their duties.

Staff will:

  1. Maintain the best interest as it relates to the safety, security and plan of action of the resident as their primary goal. Staff will be aware of and adhere to all shelter standards and policies and procedures at all times.
  2. To provide a safe and secure environment for youth.
  3. Acknowledge the power inherent in their positions and strive to minimize the impact of the power differential.
  4. Protect the privacy and confidentiality of shelter residents and their personal information as well as adhering to the Police Contact Policy.
  5. Be respectful of residents, fellow employees and any other person with whom they come in contact during the course of their duties. This means …
  6. Provide an atmosphere of dignity and respect for all shelter residents and provide services in a non-judgmental manner.
  7. Carry out professional duties and obligations with integrity and objectivity.
  8. Respect and be sensitive to the diversity of residents other staff and any other person with whom they come in contact during the course of their duties. Discriminatory and racist incidents and behaviours will not be tolerated.
  9. Ensure residents have the necessary information to make informed decisions recognizing that residents are capable of moving toward increasing levels of self-reliance and self-determination.
  10. Work with residents to assist them in reaching their goals.
  11. Acknowledge that the work site is someone else’s home and be mindful of their presence, especially in communal and sleeping areas.
  12. Be accountable for all interactions with residents, community members and staff.
  13. Acknowledge when they are in a situation that they are not skilled with and seek support from colleagues and supervisors.

Staff will not:

  1. Discriminate against any person on the basis of race, ethnic/cultural background, citizenship, creed, marital status, family status, colour, gender, sexual orientation, age religious belief, socio-economic status, (dis) ability or mental health.
  2. Use abusive, discriminatory language.
  3. Harass or intimidate fellow co-workers and clients or any other person with whom they come in contact during the course of their duties.
  4. Impose their personal beliefs/standards on residents, other staff or any other person with whom they come in contact during the course of their duties.
  5. Exploit their relationship with residents, other staff or any other person with whom they come in contact during the course of their duties, for personal benefit, gain or gratification.
  6. Become involved in a resident’s personal life beyond their professional function as outlined in the shelters policies and procedures.
  7. Have intimate or personal relations with current or previous residents or clients.
  8. Accept gifts or services from current or previous residents or clients. Gifts may be accepted on behalf of Eva’s Initiatives.
  9. Provide gifts or services to current or previous residents or clients. November 2003
top

 
backnext