Chapter 12 - Working with Staff

section:

---

          

---

New Employee Orientation

Part I - First Day of Employment

Conducted by Human Resources

(Not all pieces will be applicable for all staff)

---

1. Offer of Employment
2. Job Description
3. Human Resources Policies October 2004
4. Employee Awareness Guide to Workplace Discrimination and Harassment (brochure)
5. Toronto Shelter Standards
6. Client Centred Approach (under development)
7. Health and Safety Policy
• Accident/Incident Report Form
8. Health and Safety Orientation Package
9. Dress Code Policy (under development)
10. Privacy Policy (under development)
11. Anti-Oppression Plan
12. Payroll:
    • Employee Information Form
    • TD1 and TD1ON Forms
    • Void cheque
13. Copies of certificates of relevant training and education
14. Note from physician including:
    • Date of Hepatitis B vaccination
    • Results of TB Test
15. Health History Form (under development)
16. Police Reference Check
17. Benefits:
    • American Home Assurance
    • Manulife Enrolment Form, Booklet and Memo re Dispensing Fee
    • Brochures for Independent Purchase of Benefits
    • RRSP Procedure
18. Timesheet
19. Transportation Form (under development):
• Copy of Drivers Licence and Insurance
20. General Information:
    1. Organization Charts
    2. Head Office Telephone List
    3. Newsletters, Annual Report, Brochures

---

Employee:
Date:
Human Resources Rep.:

 

Part II - Second Day of Employment

Conducted by Immediate Supervisor

(Not all pieces will be applicable for all staff)
For All Housing Team Members (CSW, HSW, Intake Worker, FLC, relief)

---

Tour of the building (provide map)

• Fire exits and extinguishers
• Offices

Introduction to all staff (provide organizational chart)

• Set up interview meetings for a later date
  • with other members of the housing team
  • with co-case partner for FLC's
  • with employment counsellor for HSW, CSW, Intake Worker
  • with mental health counsellor, mentorship staff, financial/admin support staff
  • with Maintenance Co-ordinator (provide policy and procedures)

Security System

• Security system
• Fire panel
• Environment (heating, breakers, water shut off, cooling, etc.)

Workspace Orientation

• Including keys, files, information systems, petty cash (when relevant), TTC.

 

Part III - Within First Five Days of Employment

Conducted by Immediate Supervisor

(Not all pieces will be applicable for all staff)

---

Communication and Information Systems

• Binders
• Log
• Server/email
• Meetings/minutes

Counselling/Case Management

• Policy
• Meeting schedule/minutes/etc.
• Counselling time line
• Intake/Discharge

Policy/Procedures and Training binders

• Highlight
  • shift/position responsibilities section (including checking phone messages for residents)
  • Emergency response policy
  • Incident reporting
  • TTC
  • Overnights/Warnings
  • Service restrictions

Client Files

• Review philosophy of Phoenix
• Review forms to be used
• Case management procedures
• Documentation
• Warning policy and procedure
• Verification documents and pna/food policy and procedure

Supervision

• Introduce supervision schedule (weekly for the first month/bi-weekly after that)
• Policy and procedures
• Meeting schedule and expectations
• Requests for time off/sick days
• Time sheets
• Payroll
• Case management
• Counselling time line
• Pager policy and procedure

Set up computer and telephone training with admin support (provide policy and procedures

• Phone system
• Email policy and procedure
• Server details

Print shop

• Review the print shop programme
• Introductions to print shop staff

---

Employee:
Date:
Supervisor: